Privacy in the Thrivari app
Last updated October 9, 2026
Here’s what we keep, why we keep it, and how to delete it.
The Thrivari app is for people who work at a shop that runs on Thrivari. It opens your shop’s dash, the same one you use on the web. This page covers what the app adds. For your shop’s own records, see the page for shops. Questions? Email hello@thrivari.com.
The short version
- You sign in with a code we text to your phone. There’s no password.
- Face ID stays on your iPhone. We never see your face or anything about it.
- We send notifications only about your shop, and you choose which ones.
- We never sell your information, show you ads, or track you across other apps.
Signing in
Type the phone number your shop has for you, and we text a six-digit code to it. Each code works once, for 5 minutes. Telnyx sends the texts. More on sign-in codes is in Text messages.
Once you’re in, your iPhone’s Keychain keeps your sign-in. The app can then open your shop without a new code.
Face ID
If you turn it on, the app asks your iPhone to check it’s you each time it opens. Apple’s Face ID does the check on your phone. The app only learns yes or no. Your face data never leaves your phone and never reaches us.
Notifications
If you allow them, your phone gives us a notification address that only works for this app. We use it to tell you about your bookings, moves, cancellations, and payments.
You can turn off each kind, or turn them all off in your iPhone’s settings. Apple delivers them, so Apple sees that a notification was sent to your phone.
Photos and the camera
The app uses your camera only when you take a before or after photo of a visit. We store those photos privately for your shop. They’re never public, and links to them stop working after a week.
What we see when you use it
Like the dash on the web, the app records:
- Which pages you open.
- Which buttons you press.
- How long screens take to load.
We use it to fix problems and make the app faster. It stays with us and your shop. We don’t use advertising IDs or any outside tracking tools.
Who can see it
- Cloudflare runs our servers and stores the data.
- Apple delivers notifications.
- Telnyx sends sign-in texts.
- Square handles card payments when you charge a guest.
Nobody else, unless the law requires it.
What we never do
Sell your information, share it for ads, or follow you around other apps and websites.
Signing out and deleting your account
Signing out removes your sign-in from your phone. It also stops notifications to it.
To delete your account, tap Delete my account in the app. Or email hello@thrivari.com from the address your shop has for you. We’ll delete your sign-in and notification details within 30 days.
Your shop keeps its own business records, like the visits you worked. The page for shops explains those.
Children
The app is for people who work at a shop. It isn’t meant for children under 13, and we don’t knowingly collect their information.
Changes
We’ll update the date at the top when this changes. If a change affects information you’ve already given us, we’ll tell you in the app or by email first.